Help Desk

Submit a ticket My Tickets
Welcome
Login

Cannot connect to OLAP Services (Error 1042003)

Error Messages & Codes:
Error: com.essbase.api.base.EssException: Cannot connect to olap service. Cannot connect to Essbase Server. Error:Essbase Error(1042003): Network Error [11001]: Failed to retrieve name information for [Essbase-Cluster1] Error authenticating with Essbase: Cannot connect to olap service. Cannot connect to Essbase Server. Error:Essbase Error(1042003): Network Error [11001]: Failed to retrieve name information for [Essbase-Cluster1]

Issue Summary:
Cannot connect to OLAP Services when using the OneCloud Essbase BizApp.

Issue Solution:
In the error message above, the connection is able to communicate with Essbase, but the connection is being rejected since the cluster name is not correct. Go to the Connection Manager and select the Oracle Essbase BizApp. Ensure that the Essbase cluster name is correct.

If the problem persists, please contact support@onecloud.io.

Login to post a comment